Phone:
(778) 763-0093
Physical address:
201-4650 Lazelle Ave, Terrace, BC V8G 1R6, Canada
First Star Fire Safety · Terrace and Northwest BC
Emergency Fire Safety Callouts for Businesses
When a commercial property needs urgent fire-safety service, call First Star Fire Safety and explain what has happened. The team can confirm whether it can assist and when service may be available.
Call to explain the situation
For an urgent request, call rather than waiting on a form. Be ready to share:
Location
The property’s town or address.
Equipment
What equipment is affected, if known.
What happened
When the issue occurred and any access limits or operating constraints.
Confirm availability and scope
Urgent requests depend on the situation, location and current availability. Call to confirm whether the team can attend, when it may be available, and what work and costs are involved. This page does not promise 24-hour availability or immediate attendance.
Frequently asked questions
Is First Star Fire Safety a fire department or emergency dispatch service?
No. First Star Fire Safety provides commercial fire-safety service callouts. For an immediate threat to life or property, call 9-1-1.
Is someone available 24 hours a day?
This page does not promise 24-hour availability. Call (778) 763-0093 to confirm whether the team can respond and when.
Can I request an urgent callout by email?
For an urgent request, call so you can explain the situation and confirm availability. For non-urgent enquiries, email [email protected].
Need urgent fire-safety service?
Call and tell us where the property is and what equipment needs attention. The team will confirm whether it can assist and when.